La Lanterne Magique - Art Gallery
Frequently Asked Questions.
Operating
hours:
10.30am to 5pm, Tuesday to Saturday.
Contact:
La Lanterne Magique
In the process of been re-located
Telephone:
Facsimile:
e-mail:
sales@lanternmagic.com
About Orders
:
Guarantee:
The purchaser shall, unless otherwise, in writing, be responsible for all
carriage, telephone, postal and other incidental charges incurred during
the transport period.
This does not affect your statutory rights.
Delivery
time:
Delivery normally takes 2 - 4 days, depending on method
of carriage chosen.
Return Policies and
Procedures:
No goods will be accepted without prior arrangement
with La Lanterne Magique.
Please contact us for a returns number so that we can handle your problem
promptly.
How to return damaged
goods received:
Damage or shortages must be notified within three
working days of receipt.
Tax:
No VAT
How can I track my
order status:
Please contact us using one of these methods:
Office hours: 10.30am to 5pm, Tuesday to Saturday.
Telephone:
Facsimile: 0
e-mail:
sales@lanternmagic.com
How back-orders
are handled:
As soon as your goods become available they will be
despatched to you automatically.
Expected response
time to your email inquiries:
You can normally expect to hear from us within in
one or two working day.
Acceptable methods of
payment:
We are pleased to accept payments by cheque, credit
card.
Please do not send cash through the post.
All cheques should be made payable to "La Lanterne Magique".
Any comments regarding this site?
Please e-mail:
sales@lanternmagic.com |
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